http://www.bizrave.com/almost-excellent-customer-service-failure/ Small and Home Business Marketing Strategies Sat, 04 Feb 2012 19:25:23 +0000 hourly 1 http://wordpress.org/?v=3.2.1 http://www.bizrave.com/almost-excellent-customer-service-failure/#comment-2365 smarty Wed, 20 May 2009 17:41:37 +0000 http://www.bizrave.com/2007/03/30/almost-excellent-customer-service-failure/#comment-2365 Its hard to get the customer to pay more when you blame him accept their was some miscommuncation that the extra charge was $100 dollars more but because of the miscommunaction you would nock that down to $50. And the customer will probably feel happy and call you back Its hard to get the customer to pay more when you blame him accept their was some miscommuncation that the extra charge was $100 dollars more but because of the miscommunaction you would nock that down to $50. And the customer will probably feel happy and call you back

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